It’s a dilemma. One of the few perks of not owning your dwelling is the fact that you’re typically not on a financial hook to maintain the property and make needed repairs. One of the problems with not owning a dwelling in need of maintenance or repair is that you are wholly dependent on someone else to do so.
Repair problems can range from minor annoyances to those that affect the habitability of the home. The property should clearly outline the procedure for requesting typical types of repairs.
When Can Tenants Request Repairs?
Emergency Repairs
Emergency repairs are those that require immediate attention. Examples of emergency repairs include:
- Gas leaks
- Flooding
- Malfunctioning heating or cooling system
- Broken windows and doors
- Anything that affects the residents’ health or safety
Most landlords have a telephone number to call in the event of emergency.
Major Problems
These types of repairs, although annoying, don’t affect the tenant’s health or safety or the unit’s habitability. They include:
- Water heater malfunction
- Defective garbage disposal
- Dishwasher problem
- Clogged drain
Minor Problems
These types of problems are considered a nuisance and don’t require immediate attention. Some of the repairs that fall into this category include:
- Peeling paint
- Pest infestations
- Lighting problems
When something requires repair, follow the landlord’s instructions, printed in the lease. In emergency situations this typically involves calling an emergency number the landlord provides for these situations.
It is important to follow up all verbal requests with a written request, outlining the emergency. Mail the request to the landlord, certified mail, return receipt requested. In the event that the landlord refuses to take action to mitigate the problem, this letter serves as proof that he or she knew of the situation.
