How well qualified are you?

• What are your qualifications?
• Are you a specialised property manager or a real estate agent who also does property management?
• How long have you been a property manager in the area?
• Do you personally invest in the area?

How does your business work?

• How many staff do you have and what are their roles? Do you have staff specifically responsible for finding good tenants?
• Are you affiliated with any particular professional body with a code of ethics?
• What resources do you have for managing property over holiday periods?
• How many properties does your business manage, and what percentage is currently vacant?
• What’s the average length of time it takes to fill a vacancy in the area?
• What kind of insurance coverage do you have? Is there any fidelity fund coverage?
• What computer system and software do you use?
• May I see an example of a monthly reporting package?

What experience do you have with the Tenancy tribunal?

• Have you appeared in Tenancy Tribunal cases? If so, what happened?

FROM:tenancy.govt.nz