Property Management – West Hills – Residential and Commercial Property Managers

Code and Standards

CODE OF ETHICS AND STANDARDS OF PROFESSIONALISM FOR THE NATIONAL ASSOCIATION OF RESIDENTIAL PROPERTY MANAGERS

Article 1: RESPONSIBILITY TO PROTECT THE PUBLIC

The Property Manager shall protect the public against fraud, misrepresentation, and unethical practices in property management.

STANDARDS OF PROFESSIONALISM

• 1-1  The Property Manager shall endeavor to eliminate, through the normal course of business, any practices which could be damaging to the public or bring discredit to the profession.
•  1-2  The Property Manager shall cooperate with the governmental agency charged with regulating the practices of Property Managers.
•  1-3  The Property Manager shall comply with all relevant local and state ordinances regarding real estate law, licensing, insurance, and banking.
•  1-4    The Property Manager shall comply with all federal and state antitrust laws and shall follow the NARPM^® Antitrust Policy and any related procedures.
•  1-5    The Property Manager shall not reveal confidential information of Clients, Tenants or others except as required in the course of performing his or her duties or as otherwise required by law. The Property Manager shall take all reasonable precautions to protect confidential information.
•  1-6    The Property Manager shall use reasonable efforts to ensure that information on his or her website, or that of his or her Firm, is current and accurate. If it becomes apparent that information on the website is not current or accurate, then the Property Manager shall promptly take corrective action.
•  1-7   Websites of the Property Manager shall not contain any deceptive metatags or other devices/methods to direct, drive, or divert Internet traffic in a deceptive manner or to otherwise mislead users. The websites shall also not manipulate listing content in any deceptive or misleading way.
•  1-8   The Property Manager shall disclose all details on the availability of rental properties to prospective parties on a regular and timely basis.
•  1-9   The Property Manager shall not exaggerate, misrepresent, misinform, or conceal pertinent facts in the advertising, leasing, and management of property.
•  1-10   The Property Manager shall make reasonable attempts to remove from the Internet listings for rentals that are no longer available.

From: www.narpm.org

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