Residential Property Management

If you are looking for the best in local property management that West Hills has to offer, look no further!Residential property management is our bread and butter, and the backbone to our business. We have been in the trenches and seen it all when it comes to rentals. We have blended these experiences with our positive attitude to develop a balanced approach of compassion and fiscal responsibility with our Tenants.

Screening

Good property management starts with good tenant screening. Our approach toTenant Screening is to have a strong tenant screening policy in place. But we are also flexible enough to make accommodations. Our goal is to separate the wheat from the chaff, so to speak. By placing a strong emphasis on tenant screening, we aim to find only the good tenants. We simply the rules for the tenants by explaining to them there are only two:

1. Pay the rent on time, and;
2. Keep the property clean.

Maintenance

Maintenance is always a hot topic in property management. We aim to have the best maintained properties in Seattle. It is our philosophy that you can either pay for it now or you can pay for it later. And if you pay for it now it will be both cheaper and more enjoyable for the Tenant, thus creating loyalty with the Tenant. So our preference is to perform the needed maintenance when it arises. Of course, there are always exceptions, and we take those as they come. Once a year we inspect each property to make sure the Tenant is adhering to the terms of their Lease and to make sure there are not any hidden deficiencies within the property using a detailed checklist.

We brought maintenance in-house and it is one of our divisions. This allows us to have control over both the cost and the quality of the work. It also brings accountability to one place -us! You don’t have to use our maintenance services if you don’t want to. We can find a vendor or you can work on your property yourself. It is a service we offer, and comes in particularly helpful for our out-of-state clients.

Reporting

Reporting is another important issue. Poor communication is a common complaint between Owners and their managers. At Full Service Property Management, we have a service standard to return every phone call and email the same day or within 24 hours. We know. We’ve hired property managers before! It gets frustrating when they don’t get back with you!

It is more than just signing a Management Agreement and sending out statements each month. It is about keeping everyone informed. Whenever a vacancy comes open or is filled you will be notified; and similarly with other significant issues. We strike a balance between keeping you informed and not bothering you with the micro-management you pay us to do for you.

In addition to that, each of our clients has the opportunity to create a private, secure account online through this website. We then push all sorts of information out through that portal to help our clients stay better connected with their property. Available 24/7, our clients are able to access archived financial reports, lease documents, maintenance requests, and so much more on their specific property(s).

Give us a call or email us for more information on our property management services. We can describe our services, answer your questions, and explain our fee structure. We look forward to hearing from you!