San Fernando Valley-Property Management

 SAN FERNANDO VALLEY PROPERTY MANAGEMENT

MISSION HILLS PROPERTY MANAGEMENT

PORTER RANCH PROPERTY MANAGEMENT

Always Ask Residents if Something Needs Fixing

I remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing. Now, at the time, I thought that was kind of odd. Why would we ask if there was something WRONG with our product? That seemed … I don’t know…almost as if we had no confidence in our own apartments. But because I was instructed to do it, I did it. And guess what? It worked.

Every time a resident either called our leasing office or came in to the office in person, I always said, “Is there anything in your apartment that needs some attention?” OR “Are there any outstanding maintenance issues in your apartment that we can take care of?” OR “Do you need us to come in to your apartment to repair anything” OR “Is everything working all right in your apartment?” (You see, I got bored with asking the same old question, so I changed it up every  time I asked it.) And almost every single resident had *something* that needed attention. I might have been a leaky faucet. Or a loud blower motor on the furnace. Or maybe even a bi-fold door off the track. But there was almost always something. And they were all very grateful that I had taken the time to ask if there was anything they needed.

Yes, it creates work. But it does so much more. It keeps the small problem, like the leak, from becoming a big problem. And it lets your residents know that you care about keeping their home repaired, safe and something they can be proud of. So remember to always ask. And you’ll reap the benefits immediately.

by Lisa Trosien

Since 1946 the Carnahan name has had a reputation for honest and ethical Real Estate Property Management services in the San Fernando Valley, Santa Clarita Valley, Burbank/Glendale, Los Angeles, Westside and Conejo Valley areas.

The reason for our success is helping owners like you when they need it. Below is a partial list of property management services we provide to help you protect your real estate investment.

• Tenant placement
• Tenant screening (including: credit check, landlord and employment verification, social security trace report, California eviction check and criminal check)
• Regular property inspections
• Accounting and landlord bill payment
• Monthly financial reporting
• Maintenance service and supervision (we use only proven independent vendors)
• Collections
• Evictions
• We supply all the necessary forms to meet California’s Landlord/Tenant laws
• 24 hour emergency phone service
• Advertising to the broadest tenant base possible

Call or e-mail us today for more information. We’re ready to get started!

• Carnahan Property Management services Woodland Hills,West Hills, Calabasas, Canoga Park, Tarzana, Reseda, Topanga, Encino, Northridge, Van Nuys,North Hills,Chatsworth, Sherman Oaks, Studio City, North Hollywood, West Hollywood, San Fernando Valley, Granada Hills, Mission Hills, Simi Valley, West Lake Village, Agoura,Toluca Lake, Valley Village, Burbank. Call us at (818) 884-1500 and check if we can service your area.