Resident managers who work at an apartment complex may get a rent-free apartment as part of their incentive to work with the company. In exchange, the manager handles the day-to-day management of the facility in accordance with his employer’s job description. While duties vary depending on the company, there are some common tasks.
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Leasing
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Most on-site property managers handle tasks related to leasing units in an apartment complex. These can include accepting applications from prospective tenants, running background checks with the potential tenant’s permission, and signing lease paperwork with the individual or individuals after approving the application. Aspects included in lease paperwork can include accepting payment for any required deposit, determining the length of the lease, and figuring out any incentives or special offers included on the lease.
As part of leasing, an apartment manager may accept payments for rent in accordance to the company’s policies. As examples, some companies accept cash payments where others do not, and some consider rent dropped off through a mail slot on the last day of a grace period as on-time payments where others won’t.
Regulatory Compliance
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As an on-site apartment manager, it can also be within the job description to make sure the property meets all local, state and federal laws pertaining to real estate and housing. According to the Bureau of Labor Statistics, these can include complying with the Americans with Disabilities Act, local fair housing laws and the Federal Fair Housing Amendment, among others. As part of compliance, a property manager also needs to make sure they create advertisements and process applications without discrimination.
A real estate manager should also have an understanding of the laws and regulations involved in the eviction process. This can include documenting collection attempts, turning a resident’s account over to a collection agency, and following laws in order to evict a tenant who has failed to pay rent.
Inspections
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On-site apartment property managers inspect the apartment complex and its amenities like a fitness center or swimming pool on a regular basis in order to keep the property in good repair. He may need to make minor repairs or clean a unit to prepare it for a new tenant. Hiring and scheduling contractors for larger repair jobs may also be a responsibility.
Tenant Issues
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As an apartment complex manager, the job may include resolving tenant complaints. Complaints may relate to problems with the unit, the grounds or with neighbors. Property managers may have to enforce apartment policies regarding parking and pets, among other things.
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