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Property Management Woodland Hills: It’s all about the Attitude
While landlords and others who handle property management in Woodland Hills take care of many essential tasks, nothing they do for any type of rental property investment is more important than their interaction with the residents. The person or people who deal with tenants, applicants, and the tradesmen who keep everything working must be, above all, a “people person.”
The Vacancy Applicant Interview Attitude
Consider, for example, the applicant interview. This sets the tone for all future dealings with the tenant. The apartment manager should exhibit these traits:
- Good preparation. There’s a lot to do before sitting down to interview a prospective tenant. Managers who come to the party unprepared may not even get that far.
- Good communication. During this critical time, it’s imperative to get several points across to the applicant. If these are ultimately unclear, you may be looking at a long-term dispute that causes ill will, or even a devastating lawsuit.
- Friendliness to a point. One agent at a Woodland Hills rental property management company puts it this way: Get close enough to be helpful but not burnt.
The Tenant Dispute Attitude
Whether the dispute is with you, the landlord or property manager, or between two residents who need your help to resolve it, your attitude is vital in this situation. The person who handles tenant disputes well is one who listens intently, communicates clearly, looks for the compromise, and has the respect of the tenants.
An Attitude of Graciousness
Very few tenants enjoy paying the rent. This delicate yet necessary process will go better when handled with graciousness and a helpful attitude.
Carnahan Property Management services Woodland Hills,West Hills, Calabasas, Canoga Park, Tarzana, Reseda,Porter Ranch, Topanga, Encino, Northridge, Van Nuys,North Hills,Chatsworth, Sherman Oaks, Studio City, North Hollywood, West Hollywood, San Fernando Valley, Granada Hills, Mission Hills, Simi Valley, West Lake Village, Agoura,Toluca Lake, Valley Village, Burbank. Call us at (818) 884-1500 and check if we can serve your area.
